A proven six step process for creating life-long customers
Did you know that it costs six times more for a business to acquire a new customer than it does to sell something else to an existing customer? While going after new business clients might be exciting—it can also be a drain on your resources. So, why not focus on the customers you do have?
Join us for a special guest Lunch with Haley presentation with Theresa Jordan of Jordan Staffing Resources. In this one hour presentation, you’ll learn a simple six step process that will turn your customers into customers for life!
Details
Recorded: Thursday, March 08, 2012 at 2:00 PM
Duration: 1 hour
ASA CE Credit: 1.0 hour Passive CE
Presenter
Theresa Jordan, CEO, Jordan Staffing Resources
Theresa Jordan offers coaching, consulting and training services specifically for the Staffing and Recruitment Industry. With over 20 years staffing and management-related experience, Theresa is a veteran staffing industry consultant and trainer.
She has operated her consulting company for over 14 years and has worked with large national, regional as well as independent staffing firms. Areas of expertise include Sales, Customer Service, Recruiting, Operations, Marketing and Vendor on Premise. The process she uses is completely unique and customized based on individual staffing company needs and goals. The results are that companies will have a structure and process in place that will have a positive impact on increasing profitable market share.
Theresa has written numerous articles published in industry magazines and has been a presenter and trainer at various Staffing Association functions.